Make an Appointment

To book an appointment please contact us at 905-525-9140 x23575.

Or use our online booking system

Telus Booking

Patient Referrals

Frequently Asked Questions

  1. How do I book an appointment?
    1. You may book your own appointment by calling 905-525-9140 x23575
  2. Is a referral required?
    1. Physician appointments require a referral. Please have your referring doctor fax a requisition to 905-526-7397. You will be contacted directly with an appointment date and time.
    2. A referral is not required for physiotherapy, massage therapy, osteopathy, dietitian or pedorthist appointments.
    3. Check with your insurance provider to see if a physician’s referral is required to process a claim for reimbursement.
    4. McMaster students do not require a referral to see a physician
  3.  Are appointments covered under OHIP?
    1. Sport medicine physician and orthopaedic surgeon appointments are covered under OHIP
    2. Musculoskeletal radiology appointments are not covered under OHIP
    3. Physiotherapy, massage therapy, osteopathy, dietitian and pedorthic appointments are not covered under OHIP
      1. You may have coverage for all or part of these fees under one of the following plans:  Student health insurance, Extended health insurance, Employee health insurance, Sport association insurance
  4. What should I wear to an appointment?
    1. For leg injuries, please wear shorts
    2. For shoulder and arm injuries, please wear a t-shirt or sleeveless shirt
    3. For back injuries, please wear movement accommodating clothing
  5.  What do I need to bring to an appointment?
    1. For physician appointments, please bring a valid OHIP card
    2. Please arrive 15 minutes early to your first appointment to complete the required forms
  6.  Do I need a prescription for a brace?
    1. Although a prescription is not needed to purchase a brace, your insurance provider may require one to process a claim for reimbursement.
  7. Is there HST on braces?
    1. Braces are tax exempt with a copy of a physician’s referral.
  8. Is parking available?
    1. Yes. Rebate vouchers are provided for paid services.
    2. Please see the following link for additional information on rates and locations: www.parking.mcmaster.ca/visitor_parking.html