Make an Appointment

To book an appointment please contact us at 905-525-9140 x23575.

Or use our online booking system

Telus Booking

Patient Referrals

Referral Form

Notice

Some of our practitioners are now using AI-powered scribe technology to assist with clinical documentation during your visit. This tool helps your provider focus more on you by reducing time spent on note-taking.

Your privacy and confidentiality remain our top priority. All documentation is handled in compliance with applicable privacy and security regulations.

If you have any questions or concerns, please feel free to speak with your provider.

Frequently Asked Questions

  1. Physician appointments require a referral. Please have your referring doctor fax a requisition to 905-526-7397. You will be contacted directly with an appointment date and time.
  2. A referral is not required for physiotherapy, massage therapy, dietitian or pedorthist appointments.
  3. Check with your insurance provider to see if a physician’s referral is required to process a claim for reimbursement.
  4. McMaster students do not require a referral to see a physician
  1. Sport medicine physician and orthopaedic surgeon appointments are covered under OHIP
  2. Musculoskeletal radiology appointments are not covered under OHIP
  3. Physiotherapy, massage therapy, dietitian and pedorthic appointments are not covered under O
  4. You may have coverage for all or part of these fees under one of the following plans:  Student health insurance, Extended health insurance, Employee health insurance, Sport association insurance
  1. For leg injuries, please wear shorts
  2. For shoulder and arm injuries, please wear a t-shirt or sleeveless shirt
  3. For back injuries, please wear movement accommodating clothing
  1. For physician appointments, please bring a valid OHIP card
  2. Please arrive 15 minutes early to your first appointment to complete required forms if you have not sent in advance
  1. Although a prescription is not needed to purchase a brace, your insurance provider may require one to process a claim for reimbursement.
  1. Braces are tax exempt with a copy of a physician’s referral.
  1. Yes. Rebate vouchers are provided for paid services.
  2. Please see the following link for additional information on rates and locations: Check here
  1. Yes. For those insurance companies that are integrated with TELUS CHR. Contact the clinic front desk for a list of companies.
  2. Some restrictions may apply.